Purchase & Website Terms

Website terms version: 1 November 2026 · WhatsApp-assisted ordering

1. Website & enquiries

This website provides product information and WhatsApp-assisted enquiries. Choosing a pack, adding it to the cart or completing a form does not accept an order, reserve stock or take payment. Customers review and send the prepared WhatsApp message themselves.

2. When is an order confirmed?

Before a purchase, seller and customer should confirm the product, size, quantity, price, taxes, freight, delivery address, estimated timing and payment method in writing. The business must expressly accept the purchase. An automatically prepared enquiry message does not confirm an order.

3. Prices, taxes & availability

Pack prices are supplied by the business. Cart subtotals use those prices and your quantities. There is no live stock feed. Confirm wholesale rates and the final payable amount, including applicable taxes and transport, in writing with the business. Taxes and transport costs should be clear before agreement; undisclosed charges are not part of consent. Applicable pack MRP and statutory consumer rights must be respected.

4. Product & label information

The eight pack sizes follow the supplied product photographs. Litres and kilograms are different units; the 15-litre and 15-kg tins are separate products. Before purchase, check the current physical label, ingredients, nutrition, batch, date marking, manufacturer or packer details and usage instructions. A registration number is not a laboratory purity report, medical endorsement or product-quality guarantee.

5. Payments & security

This website does not operate a payment gateway or request cards, bank logins or OTPs. Pay only after verifying the order and payee with the business. Verify unexpected payment links or changed account details using the published phone number.

6. Delivery, cancellation & returns

Delivery areas, charges and timing are agreed in writing for each order. Contact the business before dispatch to request cancellation. Use the contacts below for defective, damaged, wrong, deficient or misdescribed goods. Returns, replacement and refunds depend on the facts, order terms and applicable consumer law. No blanket no-return or no-refund rule, or deadline reducing statutory rights, is imposed here. See the process on the Delivery & Support page.

7. Accurate information & acceptable use

Provide accurate name, phone and delivery details and check your enquiry before sending. Do not use the website for fraud, spam, unlawful material or disruption. Use of business logos, original packaging and site content may require the relevant rights holder's permission.

8. Images & claims

Product pack photographs are the original supplied assets. Fields, people, kitchens and heritage scenes are campaign illustrations, not evidence of actual suppliers, founders or facilities. The website makes no medical-benefit, fabricated-review or unsupported-certification claims.

9. Complaints & applicable rights

For a complaint, share your order or invoice reference, the issue, relevant pack and available photographs. Contact proprietor Prashant Singh Gurjar using the phone or email above. Resolution should follow applicable law and statutory timelines. Customers retain access to competent consumer forums and other statutory remedies. These terms do not exclude fraud, statutory liability or consumer remedies.

10. Updates & applicable version

Website terms may change for future use. Later website changes do not automatically change the written terms of an already accepted order. Mandatory law prevails if it conflicts with these terms.

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